HP Recruitment 2019 | Freshers | Technical Engineer | BE/ B.Tech – CSE, EEE, E&C, Mech; B.Sc/ BCA | Bangalore

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HP Recruitment 2019 | Freshers | Technical Engineer | 2017 & 2018 Batch | BE/ B.Tech – CSE, EEE, E&C, Mech; B.Sc/ BCA | Bangalore | April 2019

Posting Type MNC
Company Hewlett-Packard India Pvt Ltd
Position Technical Solutions Rep II
No. of Vacancies
Job Type Full-time
Industry IT
Job Location Bangalore
Experience Freshers (0-1 Year)
Salary INR 3.5 to 5.0 LPA
Education BE/ B.Tech – CSE, EEE, E&C, Mech; B.Sc/ BCA
Published Date 12th april 2019
Last Date ASAP

Job Details:

Eligibility Criteria:

Job Description:

  • Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
  • Good understanding of the general/technical aspects of the job.
  • Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.
  • Allocates own time efficiently. Receives general instructions on all work.

Responsibilities:

  • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
  • Work is often reviewed by Supervisor or Team Lead.

Last Date to Apply: ASAP

Application Link: Click Here

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