Amazon Off Campus Drive 2019 | BE/B.Tech/Any degree| Bangalore |2016-2018 Batch | Freshers/Experienced | Bangalore |Last Date:ASAP

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Amazon Off Campus Drive 2019 | Seller Support Associate & Transaction Rick Investigator | BE/B.Tech/Any degree | 2016-2018 Batch | Freshers/experienced | Bangalore | Last Date:ASAP

Posting Type MNC
Company Amazon
Position Seller Support Associate & Transaction Rick Investigator
No. of Vacancies Multiple
Job Type Full-time
Industry IT
Job Location Bangalore
Experience Freshers /Exp
Salary INR 2.9 to 4.0 LPA
Education BE /B.Tech /MCA /Any degree
Published Date 9th March
Last Date ASAP

Job Details:

Eligibility Criteria:

  • Any Graduation with Freshers/Experienced Candidates.

Seller Support Associate:

  • Language: English proficiency
  • 6 + months experience within a customer service /contact Centre environment would be
    an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.

Transaction Risk Investigator:

  • Excellent written and spoken English skills
  • Excellent interpersonal skills
  • Excellent problem solving skills
  • Demonstrated ability to analyze problems logically
  • Self disciplined, diligent, proactive and detail oriented
  • Strong time management and organizational skills
  • Effectively prioritizes work time to ensure productivity and fulfills department
  • standards for time spent

Note: Candidates who had attended for the same role in last 6 Months need not apply.

Job Description:

  • Seller support Associate:
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Transaction Risk Investigator:
  • Demonstrated ability to exceed expectations with regard to performance and individual contribution
  • Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
  • Demonstrated positive, results oriented attitude
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
  • Ability to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel

How to Apply:

Interested and Eligible candidates can apply.

Application Link:Click here

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