Paytm Walk-in Drive 2019 | Customer Support & Operations Associate – Calling/Email Process |Noida (UP) |BE /B.Tech/Any degree | Freshers(0-4 years) | 2014-2018 Batch |Venue Date:6 to 8 March 2019

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Paytm Walk-in Drive 2019 | Customer Support & Operations Associate – Calling/Email Process| BE /B.Tech/Any degree | Freshers(0-4 years) | 2014-2018 Batch | Venue Date:6 to 8 March 2019

Posting Type MNC
Company Paytm
Position Freshers
No. of Vacancies Multiple
Job Type Full-time
Industry IT
Job Location Noida(UP)
Experience Freshers (0-4 YEARS)
Salary Best in Industry
Education BE /B.Tech /Any degree
Published Date 5th March 2019
Venue Date 6 to 8 March 2019

Job Details:

Eligibility Criteria:

  • Qualification – Must be a graduate
  • Experience – 0 to 4 Years
  • Should be a good leader & experience of working under pressure
  • Possess Strong communication & Interpersonal Skills.
  • Male Candidates Preferred.
  • Should be willing to work 6 days in a week
  • Good oral and written communication skills in both Hindi and English.
  • Going the extra step in ensuring customer delight.
  • Multitasker and able to handle multiple people/tasks at one time.
  • Proactive approach to problem identification.
  • Flexible to work in challenging working environment and extra working hours

Job Description:

  • Provide solution to customer queries via email or calls.
  • Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
  • Answering customer queries Email as well as calls.
  • RCA on process improvement part and share feedback with team.
  • RCA of escalation.
  • Handle any other associated task that might come up in the day-to-day affairs.
  • Floor support as per the process requirements.

Note:

  • Candidates who have attended interview in the last 3 months are not eligible to re-apply
  • Also, undergraduates are not eligible to apply.

Selection process:

  • Multiple rounds of  interviews

How to Apply:

Interested and eligible candidates can apply for this drive by following the link given below.

Venue details: 

Venue Date: 6 March – 8 March 2019 (Wednesday to Friday) Time: 10:30 AM – 1 PM

Venue:

Paytm Office,
F-1, Noida Sector -6,
Noida (U.P.)

Nearest Metro Station – Noida Sector 15

Contact Person: Sheetal (HR)

Documents Required: Please carry two copies of your updated resume.

Apply Link: NIL

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