Mr. Cooper Recruitment 2018 | Process Associate | Chennai | April 2018

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Mr. Cooper Recruitment 2018 | Freshers | Process Associate | All Graduates | 2016 & 2017 Batch | Chennai | April 2018

Company: XOME Services India Pvt Ltd 
XOME is headquartered in Lewisville, Texas and was founded in 2012 an indirectly held, wholly owned subsidiary of Nationstar Mortgage Holdings, Inc., a leading provider of residential mortgage services.

XOME is a leading provider of technology and data-enhanced solutions to consumers, real estate agents and companies engaged in the origination and/or servicing of mortgage loans. XOME intends to transform the home buying experience through the utilization of a next generation real estate exchange and the delivery of quality residential real estate services.

Company Website: www.mrcooper.com

Positions: Process Associate I

Experience: 0 – 1 Years

Salary: Best In Industry

Job Location: Chennai

Eligibility Criteria:

  • 0 – 1 year experience in BPO
  • 2016/17 graduates only
  • No backlogs/arrears
  • Immediate joiners only
  • Good communication skills

Responsibilities:

  • Follow instructions, ability to learn and adapt quickly and deliver desired outcome
  • Open to feedback and ability to work in a team environment
  • Customer first focus with an eye for detail
  • Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow
  • Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
  • Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
  • Strict compliance to process workflow as specified by the client
  • Complete all mandatory training requirements in a timely manner.
  • Identify opportunities for process / Customer service improvement and communicate it to the leadership

Interview Process:

  1. Group Discussion (Checking the communication & confidence level)
  2. Online test (BPAT – 45 minutes) Technical Interview (communication, education details, thought process etc)
  3. HR Interview (Communication, flexibility to work in shifts, Compensation discussion, joining details, attitude, career aspirations etc)

Application Link: Click Here

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